Design & Product Leadership
Strategic consulting to bridge design and engineering teams, ensure accessibility, and build better products through proven leadership.
Overview
Great products require strong leadership that bridges design, engineering, accessibility, and customer needs. With 15+ years leading cross-functional teams, proven customer success expertise, and deep accessibility knowledge, I help organizations build better products faster. Whether you need fractional design leadership, accessibility compliance, process improvement, or strategic guidance, I bring enterprise-level expertise at consultant rates.
What You Get
Fractional design leadership (10-15 hours/week)
Comprehensive accessibility audits & WCAG compliance
Design-engineering collaboration facilitation
Product roadmap planning and prioritization
Cross-functional team coaching and mentorship
Customer success strategy integration
Process establishment or improvement
Weekly strategic meetings and ongoing support
The Process
Assessment & Audit
I assess your current product development process, team dynamics, customer success operations, and accessibility compliance. We identify gaps, risks, opportunities, and quick wins that will have immediate impact.
Strategy & Planning
Based on the assessment, I develop a comprehensive strategy covering team collaboration, accessibility roadmap, customer feedback integration, and product decision-making frameworks. You'll have a clear plan forward.
Implementation & Training
I work directly with your teams to implement new processes, remediate accessibility issues, facilitate workshops, and coach team members. This ensures changes stick and teams own the improvements.
Ongoing Leadership
I provide ongoing fractional leadership through regular meetings, strategic guidance, and hands-on support. Think of me as your part-time Head of Design/Product until you hire full-time or scale beyond the need.
Deliverables
Product team & accessibility assessment report
WCAG 2.1 compliance audit with remediation roadmap
Design-engineering collaboration framework
Customer success integration playbook
Product roadmap and prioritization system
Accessibility testing procedures and checklists
Team coaching and skill development plans
Weekly strategic leadership meetings
Monthly progress reports with recommendations
Documentation of all processes and improvements
This Service is Ideal For
Startups scaling from 0-1 to 1-10 product
Companies needing accessibility compliance (ADA, Section 508)
Organizations between full-time leadership hires
Businesses with design-engineering tension or silos
Teams struggling with product-market fit or customer feedback integration
Companies requiring both strategic leadership and hands-on accessibility expertise
Organizations needing to establish scalable product development processes
Frequently Asked Questions
Is this the same as hiring a full-time design leader?
Similar outcomes at a fraction of the cost. You get senior-level expertise across design leadership AND accessibility compliance without the full-time salary, benefits, and equity. Perfect for companies not ready for or not needing a full-time hire yet.
Can you handle both leadership and accessibility audits?
Yes, that's the advantage of this combined service. Many organizations need both but can't afford separate consultants. I provide strategic leadership while also ensuring your products meet accessibility standards, creating a more cohesive and efficient engagement.
How much time commitment is required?
Typically 10-15 hours per week for ongoing leadership, or project-based for focused accessibility audits. We can structure the engagement based on your needs and budget, scaling up or down as required.
Do you work remotely or onsite?
I work remotely but can accommodate occasional onsite time for workshops, accessibility testing sessions, team offsites, or critical meetings if you're in a reasonable location.
What if we just need an accessibility audit, not full leadership?
No problem! This service is flexible. We can scope it as a focused 2-3 week accessibility audit with remediation recommendations, or as ongoing fractional leadership that includes accessibility as one component.
Can you help us hire a full-time design leader?
Yes! Part of my role can include defining job requirements, interviewing candidates, and ensuring a smooth transition when you hire someone full-time. I can set up the processes and team so they're ready for permanent leadership.
Ready to Get Started?
Fill out the form below and I'll get back to you within 24 hours.